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Symptoms

Consider the following scenario:

  • You are running a Hindi or a Kazakh version of Microsoft Lync 2010.

  • You configure UTF-8 encoding as the preferred encoding for outgoing messages.

  • You click the Options drop-down menu in Lync 2010, and then you select Meet Now.

  • You click the Invite drop-down list, and then you select Invite By E-mail.

In this scenario, the text for Join online meeting and Join by Phone are displayed incorrectly in the invitation email message.

Resolution

To resolve this issue, install the following cumulative update:

2467763 Description of the cumulative update package for Lync 2010: January 2011

More Information

To configure Outlook to use UTF-8 as the preferred encoding for outgoing messages, follow these steps.

Outlook 2007

  • Click Tools, click Options, and then click the Mail Format tab.

  • Click International Options, click to select the check box for Automatically select encoding for outgoing messages, and then select Unicode (UTF-8) from the Preferred encoding for outgoing messages drop-down menu.

Outlook 2010

  • Click File, click Options, and then click the Advanced tab.

  • Under the International Options section, click to select the check box for Automatically select encoding for outgoing messages, and then select Unicode (UTF-8) from the Preferred encoding for outgoing messages drop-down menu.


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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