Article ID: 2465140 - View products that this article applies to.
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If Word Starter 2010 or Excel Starter 2010 cannot be opened, uninstall and reinstall Microsoft Office Starter 2010:
  1. Click Start
    Collapse this imageExpand this image
    Picture of the Start button
    (or Start > Run in Windows XP).
  2. Type appwiz.cpl, and then press Enter.

    Warning: Do not remove Microsoft Office 2010 from the list of installed programs. You will need this to reinstall Microsoft Office Starter 2010.

  3. Click Microsoft Office Starter 2010, and then click Uninstall (or Remove in Windows XP). See image.
  4. Click Yes and follow the instructions to uninstall Office Starter 2010. See image.
  5. To reinstall Office Starter 2010, click Start > All Programs > Microsoft Office 2010. See image.
  6. Click Use. See image.
  7. And then click Open. This will re-install Office Starter 2010. See image.
If the error continues to occur, you may have to do a full restore of the computer to reinstall Microsoft Office Starter 2010. We recommend you contact the computer manufacturer to talk about your options before you do this.

Need More Help?

Get help from the Microsoft Community online community, search for more information on Microsoft Support or Office Help and How To, or learn more about Assisted Support options.


Article ID: 2465140 - Last Review: November 20, 2013 - Revision: 9.1
Applies to
  • Microsoft Office Starter 2010

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