"Cannot be opened" error when you start an Office Starter 2010 program.

Article ID: 2465140 - View products that this article applies to.
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Resolution


If Word Starter 2010 or Excel Starter 2010 cannot be opened, uninstall and reinstall Microsoft Office Starter 2010:
  1. Click Start
    Collapse this imageExpand this image
    Picture of the Start button
    (or Start > Run in Windows XP).
  2. Type appwiz.cpl, and then press Enter.
  3. Before going any further, make sure you see Microsoft Office 2010 in the list of installed programs. You'll need to use this program later to reinstall Office Starter 2010 on the computer.
  4. Click Microsoft Office Starter 2010, and then click Uninstall (or Remove in Windows XP). See image.
  5. Click Yes and follow the instructions to uninstall Office Starter 2010. See image.
  6. To reinstall Office Starter 2010, click Start > All Programs > Microsoft Office 2010. See image.
  7. Click Use. See image.
  8. And then click Open. This will re-install Office Starter 2010. See image.
If the error continues to occur, you may have to do a full restore of the computer to reinstall Microsoft Office Starter 2010. We recommend you contact the computer manufacturer to talk about your options before you do this.


Need More Help?

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Properties

Article ID: 2465140 - Last Review: October 21, 2012 - Revision: 9.0
Applies to
  • Microsoft Office Starter 2010
Keywords: 
KB2465140

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