A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
Windows 7
Windows 7 Service Pack 1 (SP1)
Windows Server 2008 R2
Windows Server 2008 R2 Service Pack 1 (SP1)
Additionally, you must have Remote Server Administration Tools for Windows 7 installed on the computer that is running Windows 7.
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Collapse this tableExpand this table
Version
Product
SR_Level
Service branch
6.1.760
0.20xxx
Windows 7 and Windows Server 2008 R2
RTM
LDR
6.1.760
1.17xxx
Windows 7 and Windows Server 2008 R2
SP1
GDR
6.1.760
1.21xxx
Windows 7 and Windows Server 2008 R2
SP1
LDR
GDR service branches contain only those fixes that are widely released to address widespread, very important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Gpmc.msc
Not applicable
146,446
10-Jun-2009
21:28
Not applicable
Gpoadmin.dll
6.1.7600.20861
1,292,800
18-Dec-2010
05:27
x86
Gpoadmincustom.dll
6.1.7600.20861
744,960
18-Dec-2010
05:27
x86
Gpmc.msc
Not applicable
146,446
05-Nov-2010
02:01
Not applicable
Gpoadmin.dll
6.1.7601.17514
1,292,800
20-Nov-2010
12:19
x86
Gpoadmincommon.dll
6.1.7601.17514
73,216
20-Nov-2010
12:19
x86
Gpoadmincustom.dll
6.1.7601.21624
744,960
18-Dec-2010
07:57
x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Gpmc.msc
Not applicable
146,446
10-Jun-2009
20:46
Not applicable
Gpoadmin.dll
6.1.7600.20861
1,796,096
18-Dec-2010
06:06
x64
Gpoadmincustom.dll
6.1.7600.20861
1,078,784
18-Dec-2010
06:06
x64
Gpmc.msc
Not applicable
146,446
05-Nov-2010
02:02
Not applicable
Gpoadmin.dll
6.1.7601.17514
1,796,096
20-Nov-2010
13:26
x64
Gpoadmincommon.dll
6.1.7601.17514
96,256
20-Nov-2010
13:26
x64
Gpoadmincustom.dll
6.1.7601.21624
1,078,784
18-Dec-2010
08:51
x64
Gpmc.msc
Not applicable
146,446
10-Jun-2009
21:28
Not applicable
Gpoadmin.dll
6.1.7600.20861
1,292,800
18-Dec-2010
05:27
x86
Gpoadmincommon.dll
6.1.7600.16385
73,216
14-Jul-2009
01:15
x86
Gpoadmincustom.dll
6.1.7600.20861
744,960
18-Dec-2010
05:27
x86
Gpmc.msc
Not applicable
146,446
05-Nov-2010
02:01
Not applicable
Gpoadmin.dll
6.1.7601.17514
1,292,800
20-Nov-2010
12:19
x86
Gpoadmincommon.dll
6.1.7601.17514
73,216
20-Nov-2010
12:19
x86
Gpoadmincustom.dll
6.1.7601.21624
744,960
18-Dec-2010
07:57
x86
For all supported IA-64-based versions of Windows Server 2008 R2
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