The "Sent" time stamp on email messages is incorrect in Outlook Web Access or Outlook Web App

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Article ID: 2466942 - View products that this article applies to.
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Symptoms

The Sent time stamp on email messages may be incorrect when you sign in to Microsoft Office Outlook Web Access or in to Microsoft Outlook Web App. Additionally, the time on meeting requests may also be incorrect.

 

Cause

This issue can occur if all the following conditions are true:

  • You are in a region that does not follow daylight saving time (DST).
  • The server that is running Microsoft Exchange Server where the mailbox is hosted is located in a region that follows DST.

 

Resolution

 

To work around this issue, set the time zone on the Exchange Server to a region that matches the Coordinated Universal Time (UTC) zone of the country where the server is located. Make sure that the UTC zone for that country does not follow DST.

You may also have to set the time zone in Outlook Web Access or in Outlook Web App. To do this, follow these steps, as appropriate for your situation. 

Microsoft Exchange Server 2013

  1. Log on to Microsoft Outlook Web App.
  2. Click Settings.
  3. Click Options.
  4. Click Settings.
  5. Click Regional.
  6. Under Current time zone, click the time zone that you want.

Microsoft Exchange Server 2010

  1. Log on to Microsoft Outlook Web App.
  2. Click Options, and then click See All Options.
  3. Click Settings.
  4. Click Regional.
  5. Under Current time zone, click the time zone that you want.

 Microsoft Exchange Server 2007

  1. Log on to Microsoft Office Outlook Web Access.
  2. Click Options.
  3. Click Regional Settings.
  4. In the Current time zone box, click the time zone that you want.

More Information

This issue does not occur when you use Microsoft Outlook because Outlook uses the time zone information from the client operating system.

Properties

Article ID: 2466942 - Last Review: October 19, 2012 - Revision: 3.0
Applies to
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
KB2466942

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