Article ID: 246727
When you attempt to browse Internet sites with Internet Explorer, you may receive the following error message:
Also, when you use the ping command at a command prompt, you may receive the following error message:
The page cannot be displayed.
These error messages may occur even if you are able to successfully connect to your Internet service provider (ISP) by using Dial-Up Networking.
Unable to initialize Windows socket interface, error code 6
This behavior can occur if the following registry key is missing or corrupted:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To resolve this issue:
Article ID: 246727 - Last Review: June 19, 2014 - Revision: 4.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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