XADM: Administrator Export Doesn't Extract Windows NT Accounts in Multiple NT Domains

When you export directory objects through the Exchange Server Administrator program by clicking Directory Export on the Tools menu, you may receive the following information in the .csv file: However, the Administrator program displays the Microsoft Windows NT user account when you view the mailbox properties.

This behavior may occur when the Exchange Server service account, the Administrator account, and the Windows NT user accounts associated to the mailboxes are in different Windows NT domains that are not two-way trusted domains, as in the following scenario:

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in Microsoft Exchange Server 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.