Microsoft Outlook becomes unresponsive when you synchronize an email message that contains a large attachment to a Microsoft Dynamics CRM 4.0 server

Assume that you have an email message that contains a large attachment in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook. When you synchronize the email message to the Microsoft Dynamics CRM 4.0 server, Microsoft Outlook becomes unresponsive for several minutes.

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information about the latest cumulative update rollup for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:

Note This problem was originally fixed in Update Rollup 15 for Microsoft Dynamics CRM 4.0.
For more information about Update Rollup 15 for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base: