Works: Error Message: You Need a Newer Version of Hhctrl.ocx to Be Able to Read This File

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q246829

SYMPTOMS

When you open a file in Microsoft Works or use Works online Help, you may receive the following error message:

You need a newer version of Hhctrl.ocx to be able to read this file.

Back to the top

CAUSE

This behavior may occur if an incorrect version of the Hhctrl.ocx file is installed on your computer.

Back to the top

RESOLUTION

Download and Install the HTML Help Update

To download and install the HTML Help Update, follow these steps:

Download and install the latest version of Microsoft HTML Help from the following Microsoft Web site:
http://go.microsoft.com/fwlink/?LinkId=14188 (http://go.microsoft.com/fwlink/?LinkId=14188)
Click Save this program to disk, and then click OK.
Under Save In, click Desktop, and then click Save.
Click Close.
After the download is finished, disconnect from the Internet, and then double-click the Htmlhelp.exe file.
Follow the instructions on the screen to install the HTML Help Workshop 1.3 Update.

Back to the top

APPLIES TO

Microsoft Works Suite 2001
Microsoft Works Suite 2000
Microsoft Works 2000 Standard Edition
Microsoft Works 6.0
Microsoft Windows 98 Standard Edition

Back to the top

kberrmsg kbprb kbui KB246829

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top