XIMS: Non-Delivery Report Includes Distribution List Name Rather Than Individual Recipient

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q246881

Expand all | Collapse all

SYMPTOMS

If you send a message to a distribution list (DL) through the Internet Mail Service on an Exchange Server computer that is configured to send content formatted in Transport-Neutral Encapsulation Format (TNEF), you may receive a non-delivery report (NDR) similar to the following:

   Your message did not reach some or all of the intended recipients.

      Subject:  <subject>
      Sent:     10/20/99 8:16 PM

   The following recipient(s) could not be reached:

      <recipient> on 10/20/99 8:28 PM
         The recipient name is not recognized
            The MTS-ID of the original message is: c=US;a= ;p=Microsoft
            ;l=TOTO-991021001549Z-18747
         MSEXCH:IMS:microsoft:<site>:<server> 0 (000C05A6) Unknown Recipient

where recipient is the display name of the DL, rather than the individual recipient that is not recognized.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

Back to the top

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Back to the top

APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

Back to the top

kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix KB246881

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top