BUG: Access 2000 Quit Method Leaves Access Running

View products that this article applies to.

This article was previously published under Q246953

SYMPTOMS

When automating Microsoft Access 2000 and issuing the Quit method, Access does not shut down. You do not receive any error messages but Access remains in the task list.

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CAUSE

Microsoft Access 2000 is configured to run under the context of a user that is different from the currently logged in user.

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The Quit method for Access 2000 only shuts down Access when it is running under the context of the same user that is currently logged into the system (the Interactive User).

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 (http://support.microsoft.com/kb/276367/EN-US/ ) OFF2000: How to Obtain the Latest Office 2000 Service Pack

To temporarily work around this problem, change the user identity that Access 2000 is set to. To do so, follow these steps:

Click the Windows Start button and then click Run.
In the Run dialog box, type Dcomcnfg.exe and click OK. This launches the DCOM Configuration Utility.
In the list of applications, double-click Microsoft Access Application. This brings up the Properties dialog box for Access 2000.
Click the Identity tab and select The Interactive User. This sets Access to run under the context of the user that is currently logged into the system.
Click OK to close the Property sheet and click OK again to close the DCOM Configuration Utility.

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STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.

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MORE INFORMATION

Steps to Reproduce Behavior

Click the Windows Start button and then click Run.
In the Run dialog, type Dcomcnfg.exe and click OK. This launches the DCOM Configuration Utility.
In the list of applications, double-click on Microsoft Access Application. This brings up the Properties dialog box for Access 2000.
Click the Identity tab and select This User. Enter a username and password in the text boxes, or click Browse to find a user.
Click OK to close the Property sheet and click OK again to close the DCOM Configuration Utility.
Start a client that automates Access 2000. Note that when the client code is finished and has executed the Quit method, Access stays running in the task list.