SharePoint 2010: MsiInstaller errors while attempting to manage a User Profile Service Application

Article ID: 2473430 - View products that this article applies to.
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SYMPTOMS

When you attempt to manage the User Profile Service Application via Central Admin on a SharePoint Server 2010 with the User Profile Synchronization service started after an IISReset, the following warnings are logged in the application log of the SharePoint server:

Source:        MsiInstaller
Event ID:      1004
Level:         Warning
Keywords:      Classic
User:          NETWORK SERVICE
Description:
Detection of product '{90140000-104C-0000-1000-1000000FF1CE}', feature 'PeopleILM', component '{1C12B6E6-898C-4D58-9774-AAAFBDFE273C}' failed.  The resource %programfiles%\Microsoft Office Servers\14.0\Service\Microsoft.ResourceManagement.Service.exe' does not exist.

Source:        MsiInstaller
Event ID:      1001
Level:         Warning
Keywords:      Classic
User:          NETWORK SERVICE

Detection of product '{90140000-104C-0000-1000-1000000FF1CE}', feature 'PeopleILM' failed during request for component '{1681AE41-ADA8-4B70-BC11-98A5A4EDD046}'

Source:        MsiInstaller
Event ID:      1015
Level:         Warning
Keywords:      Classic
User:          NETWORK SERVICE

Failed to connect to server. Error: 0x80070005


CAUSE

The Network Service account does not have rights to the %programfiles%\Microsoft Office Servers\14.0 folder.

RESOLUTION

Grant the Network Service account read access to the %programfiles%\Microsoft Office Servers\14.0 folder
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2473430 - Last Review: May 8, 2012 - Revision: 4.0
APPLIES TO
  • Microsoft SharePoint Server 2010
Keywords: 
KB2473430

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