Article ID: 247621 - View products that this article applies to.
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When you install Windows NT 4.0, the first time the computer restarts, which is between the Text mode and the Graphical User Interface (GUI) mode of Setup, garbled text may be displayed in the middle of a blue screen.
This issue can occur because the Hal.dll file does not correctly identify the Intel 810E chipset.
To resolve this issue, replace the Hal.dll file in the Windows NT 4.0 installation folder with the Hal.dll file included with the Windows NT 4.0 Service Pack 4 CD-ROM.
The suggested work around in this article is a cosmetic fix only.
The appearance of this erroneous text does not affect Windows NT 4.0 in any way.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.