XFOR: Migrating from Lotus Stops the Wizard with a Dr. Watson Event

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This article was previously published under Q247622

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SYMPTOMS

While migrating calendar items from a Lotus Notes server, the Migration Wizard may stop working and display a Dr Watson event. There are no specific events in the application event viewer leading up to the failure.

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CAUSE

Calendar items that have a significant number of reoccurring events appointments are being overwritten in memory, causing the Wizard to stop working.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

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APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

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kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB247622

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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