HPC 2008: Unable to Delete Users with Failover Clustering of HPC

Article ID: 2476794 - View products that this article applies to.
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SYMPTOMS

You attempt to delete any user name from the Users view of the HPC Cluster Manager and the user name appears to successfully deleted. However, the deleted user name reappears when you refresh the Users view pane. You cannot delete any users names.

CAUSE

This problem occurs when you configure two head nodes in a Windows Failover Clustering configuration.

The users that are a member of the HPC "User" role are coming from the local Users group in the Local Users and Groups MMC snap-in on both head nodes. Likewise, the members of the HPC “Administrator” role are coming from the local Administrators group from both head nodes. The members of these local security groups in the Local Users and Groups of the two head nodes are automatically "repaired" and this causes the deleted user to reappear.

RESOLUTION

For Windows HPC Server 2008 R2:

This problem is resolved in HPC Pack 2008 R2 Service Pack 1 (SP1). Install HPC Pack 2008 R2 SP1 on all nodes and then attempt to remove the user names from the Users view of the HPC Cluster Manager.

Here's the link to download HPC Pack 2008 R2 SP1:


http://www.microsoft.com/downloads/en/details.aspx?FamilyID=aa86c849-15c0-4f97-a7b4-a23a2ba37890&displaylang=en


For Windows HPC Server 2008:

A PowerShell commandlet patch has been released that allows you delete user accounts. Please see the following knowledge base article for more information:

2459872 Removed user or administrator account reappears in an HPC Pack 2008 cluster after a while if you configure a pair of High Availability or failover head nodes
http://support.microsoft.com/default.aspx?scid=kb;en-US;2459872


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2476794 - Last Review: January 19, 2011 - Revision: 2.0
APPLIES TO
  • Windows HPC Server 2008
  • Windows HPC Server 2008 R2
Keywords: 
KB2476794

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