Select the product you need help with

A message to quit applications occurs in Office for Mac

Article ID: 2482074 - View products that this article applies to.

Expand all | Collapse all

Resolution

If you see a message to "quit the following applications" while installing an update for Microsoft Office for Mac

Collapse this imageExpand this image

(See image)

Collapse this imageExpand this image

, click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.

You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.

You should now be able to install the update for Office.

NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office.

More information

There is another way you can quit an application. On the Apple menu bar, click Go > Computer, open your hard disk drive (Macintosh HD is the default name), and then open Applications > Utilities > Activity Monitor. Find the application name, click it, and then choose Quit Process.

Collapse this imageExpand this image

See image.

Collapse this imageExpand this image