Article ID: 2484031 - View products that this article applies to.
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Symptoms

When you use a USB audio device to play audio on a computer that is running Windows 7, the USB audio device stops playing audio after some time.

Cause

The issue occurs because the USB audio device is reset incorrectly when there is a missed microframe error. Therefore, the audio stream is interrupted and stops playing.

Resolution

To resolve this issue, install update 2862330. For more information about this update, click the following link to see the article on the Microsoft website.
2862330 MS13-081: Description of the security update for USB drivers: October 8, 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2484031 - Last Review: December 17, 2013 - Revision: 4.0
Applies to
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Basic
Keywords: 
kbhotfixserver kbsurveynew kbexpertiseinter kbqfe kbfix KB2484031

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