Read receipts cannot be moved into an online archive folder when you use Outlook and Exchange 2010

Article ID: 2485244 - View products that this article applies to.
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Symptoms

In Microsoft Outlook while connected to Microsoft Exchange 2010, you send an email message for which you also request a read receipt. When the read receipt arrives in your Inbox, you can read it or delete it. However, when you try to move the read receipt to a folder within your online archive, you receive one of the following error messages:

Error message 1
Cannot move the items. The item cannot be moved. It was either already moved or deleted, or access was denied.

Error message 2
Cannot move the items. The client operation failed.

Error message 3
Could not complete the move. The items may have been already moved or deleted.

Any other Inbox item can be moved to the online archive folder without any problems.
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Resolution

To resolve this issue, install the following update rollup:
2425179
(http://support.microsoft.com/kb/2425179/ )
Description of Update Rollup 2 for Exchange Server 2010 Service Pack 1
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Status

Microsoft has confirmed that this is a problem in Microsoft Exchange Server 2010 products that are listed in the "Applies to" section.
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Properties

Article ID: 2485244 - Last Review: April 3, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Office Outlook 2007
  • Microsoft Exchange Server 2010 Service Pack 1
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
Keywords: 
KB2485244
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