XL2000: Changes Aren't Saved When Altering or Resetting Toolbars Using Automation

View products that this article applies to.

This article was previously published under Q249066

Expand all | Collapse all

SYMPTOMS

When you alter toolbars using Automation, changes are not saved when you close and then restart Microsoft Excel.

Back to the top

CAUSE

This problem only occurs when you start Excel from a client application using Automation. If you start Excel from the Start menu, the problem does not occur.

Back to the top

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 (http://support.microsoft.com/kb/245025/EN-US/ ) OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

To temporarily work around this problem, start Excel from the Start menu.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Back to the top