Outlook: Signature Not Inserted When "Send To" Mail Recipient is Used

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Article ID: 249129 - View products that this article applies to.
This article was previously published under Q249129
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SYMPTOMS

When you compose a message with an attachment by right-clicking the attachment, pointing to Send To, and then clicking Mail Recipient, your signature is not automatically inserted. This occurs even though Outlook is configured to add a signature to new messages by default.

CAUSE

This behavior occurs because the method of composing a message with an attachment that is described in the "Symptoms" section of this article does not use the signature and message format options configured in Outlook. The message is created in plain text format by default.

WORKAROUND

To work around this behavior in Microsoft Outlook 2003:
  1. Right-click the item that you want to send as an attachment from either a folder or on your desktop.
  2. In the New Message (Plain-Text) form, click Format, and then click either HTML or Rich Text.
  3. Click in the message area of this form, click Insert, click Signature, and then click the signature you prefer.
  4. In the To box, type the e-mail address for the recipient, and then click Send.

To work around this behavior in Microsoft Outlook 2007 and Microsoft Outlook 2010:

  1. Right-click the item that you want to send as an attachment from either a folder or on your desktop.
  2. In the New Message (Plain-Text) form, click Format Text, and then click either HTML or Rich Text.
  3. Click in the message area of this form, click Insert, click Signature, and then click the signature you prefer.
  4. In the To box, type the e-mail address for the recipient, and then click Send.

MORE INFORMATION

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
2544665 Messages that are created outside Outlook do not include the default Outlook email signature
147142 XCLN: AutoSignatures Not Applied to Out of Office Messages
152963 XCLN: AutoSignature Not Applied on MS Word Editor

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Article ID: 249129 - Last Review: April 9, 2012 - Revision: 5.0
APPLIES TO
  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2007
  • Microsoft Outlook 2010
Keywords: 
kbprb KB249129

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