A Lync Online user in domain A cannot join a Live Meeting conference hosted in an OCS 2007 R2 pool in domain B when the two domains are not federated

Article ID: 2491589 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You are a Microsoft Lync Online user who is homed in domain A. 
  • Another user is homed in an Office Communications Server (OCS) 2007 R2 pool in domain B. The user creates a Live Meeting conference.
    Note Domain A is not federated with domain B.
  • You try to join the Live Meeting conference.
In this scenario, you cannot join the meeting. However, you receive an authentication prompt repeatedly, even after you provide your credentials. Additionally, you receive the following error message after you have provided your credentials three times:

The information you entered was not recognized, or you do not have permission to join the meeting. Check the information, and then try again.


Back to the top | Give Feedback

RESOLUTION

To resolve this issue, install the following cumulative update:
2496882
(http://support.microsoft.com/kb/2496882/ )
Description of the update package for the Windows-based Live Meeting 2007 client: January 2011
Back to the top | Give Feedback

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top | Give Feedback

Properties

Article ID: 2491589 - Last Review: August 12, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Live Meeting 2007
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter vkbportal107 vkbportal230 KB2491589
Back to the top | Give Feedback

Give Feedback

 
Back to the topBack to the top