Article ID: 249254 - View products that this article applies to.
This article was previously published under Q249254
When you use Internet Explorer to print a map from a Web site while you are online, the map may not print properly.
This behavior can occur if you install and use a PostScript printer driver for your printer.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
To work around this issue, use any of the following methods.
Method 1: Save the File to the Hard Disk or Floppy DiskSave the image to the hard disk or to a floppy disk, and then try to print the image. To do this, follow these steps:
Method 2: Install Another Print Driver or Try a Non-PostScript Printer Driver
Method 3: Use the Printable Map FeatureUse the Printable Map feature on the Yahoo Web site. This feature is only available if you use Internet Explorer 5.01 with Microsoft Windows 95 or Microsoft Windows 98. For additional information about the Printable Map feature, please click the following link to view Yahoo Web site:
http://www.yahoo.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
This behavior is known to occur when you print a map from either of the following Web sites:
Article ID: 249254 - Last Review: January 27, 2007 - Revision: 3.1