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Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Server 2008 or Windows Server 2008 R2.

  • You run the sysprep.exe utility on the computer.

  • Windows starts some network services for a short time frame in the Sysprep Specialize phase of Sysprep.exe.

In this scenario, user account passwords can be changed within the short time frame.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Lsm.exe

6.0.6002.22571

230,912

17-Jan-2011

14:07

x86

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Lsm.exe

6.0.6002.22571

265,728

17-Jan-2011

14:30

x64

Lsm.exe

6.0.6002.22571

230,912

17-Jan-2011

14:07

x86

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Lsm.exe

6.0.6002.22571

535,040

17-Jan-2011

14:08

IA-64

Lsm.exe

6.0.6002.22571

230,912

17-Jan-2011

14:07

x86

Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    20xxx

    Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.
    21xxx

    Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Lsm.exe

6.1.7600.20971

336,384

23-May-2011

05:16

x64

Lsm.exe

6.1.7601.21732

343,552

23-May-2011

05:05

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Lsm.exe

6.1.7600.20971

600,064

23-May-2011

04:02

IA-64

Lsm.exe

6.1.7601.21732

613,888

23-May-2011

04:03

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

2,590

Date (UTC)

18-Jan-2011

Time (UTC)

09:43

Platform

Not applicable

File name

X86_736699eb4fcf9ae58cb6538993588475_31bf3856ad364e35_6.0.6002.22571_none_0e3ecd124065cf19.manifest

File version

Not applicable

File size

724

Date (UTC)

18-Jan-2011

Time (UTC)

09:43

Platform

Not applicable

File name

X86_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76a399421066d7a.manifest

File version

Not applicable

File size

24,286

Date (UTC)

17-Jan-2011

Time (UTC)

16:12

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Server 2008

File name

Amd64_d458d2fcbc9173e18bc0f5469ebc7199_31bf3856ad364e35_6.0.6002.22571_none_4ddf24305242c09c.manifest

File version

Not applicable

File size

1,096

Date (UTC)

18-Jan-2011

Time (UTC)

09:43

Platform

Not applicable

File name

Amd64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_0388d517d963deb0.manifest

File version

Not applicable

File size

24,308

Date (UTC)

17-Jan-2011

Time (UTC)

16:27

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,608

Date (UTC)

18-Jan-2011

Time (UTC)

09:43

Platform

Not applicable

File name

X86_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76a399421066d7a.manifest

File version

Not applicable

File size

24,286

Date (UTC)

17-Jan-2011

Time (UTC)

16:12

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_92e909ed5be0cc199db03e19228de5a4_31bf3856ad364e35_6.0.6002.22571_none_9f00f038fe779bf7.manifest

File version

Not applicable

File size

1,094

Date (UTC)

18-Jan-2011

Time (UTC)

09:43

Platform

Not applicable

File name

Ia64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76bdd8a21047676.manifest

File version

Not applicable

File size

24,297

Date (UTC)

17-Jan-2011

Time (UTC)

15:47

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,930

Date (UTC)

18-Jan-2011

Time (UTC)

09:43

Platform

Not applicable

File name

X86_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76a399421066d7a.manifest

File version

Not applicable

File size

24,286

Date (UTC)

17-Jan-2011

Time (UTC)

16:12

Platform

Not applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7600.20971_none_01ca33753d54c674.manifest

File version

Not Applicable

File size

27,057

Date (UTC)

23-May-2011

Time (UTC)

05:55

Platform

Not Applicable

File name

Amd64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7601.21732_none_03dcd0753a59dbf3.manifest

File version

Not Applicable

File size

27,173

Date (UTC)

23-May-2011

Time (UTC)

07:15

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

3,215

Date (UTC)

23-May-2011

Time (UTC)

08:58

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7600.20971_none_a5ad3be784f55e3a.manifest

File version

Not Applicable

File size

27,054

Date (UTC)

23-May-2011

Time (UTC)

05:55

Platform

Not Applicable

File name

Ia64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7601.21732_none_a7bfd8e781fa73b9.manifest

File version

Not Applicable

File size

27,170

Date (UTC)

23-May-2011

Time (UTC)

07:16

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,168

Date (UTC)

23-May-2011

Time (UTC)

08:58

Platform

Not Applicable

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