OL97: Error Message "You Cannot Create Entries for This Address Book"

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Article ID: 249328 - View products that this article applies to.
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Symptoms

If you try to add a contact using the Outlook Address Book you receive this message:
You cannot create entries for this Address Book

Cause

The Address Book command on the Tools menu is part of the Windows Messaging System and can only read Outlook contacts. It cannot add or modify contacts.

More information

You cannot add Outlook contacts using the Address Book command on the Tools menu. You can add contact information to the Personal Address Book or the Outlook Contacts folder.

Use one of the following methods to add a contact:
  • Press CTRL+SHIFT+C to open a new contact.
  • In the Contacts folder, click New on the toolbar, or press CTRL+N
  • On the File menu, point to New, and click Contact.

Properties

Article ID: 249328 - Last Review: June 19, 2014 - Revision: 3.0
Applies to
  • Microsoft Outlook 97 Standard Edition
Keywords: 
kbnosurvey kbarchive kbprb KB249328

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