Article ID: 2493393 - View products that this article applies to.
You cannot use Exchange Control Panel (ECP) to perform a wipe on a mobile phone in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment. Additionally, you receive the following exception in the web browser:
Message: $0 is not a function
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2579150/ )Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to perform a wipe on a mobile phone, visit the following Microsoft website:
How to perform a wipe on a mobile phone
Article ID: 2493393 - Last Review: July 28, 2011 - Revision: 3.0
Contact us for more help
Connect with Answer Desk for expert help.