You can't connect to Office 365, Azure, or Windows Intune by using the Azure Active Directory Module for Windows PowerShell

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Article ID: 2494043 - View products that this article applies to.
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PROBLEM

When you try to use the connect-MSOLService cmdlet in the Microsoft Azure Active Directory Module for Windows PowerShell to connect to a Microsoft cloud service such as Office 365, Microsoft Azure, or Windows Intune, your attempt is unsuccessful. Instead, you receive one of the following error messages:
Connect-MsolService : Exception of type 'Microsoft.Online.Administration.Automation.MicrosoftOnlineException' was thrown.
Connect-MsolService : Access Denied. You do not have permissions to call this cmdlet.
Connect-MsolService : The user name or password is incorrect. Verify your user name, and then type your password again.

SOLUTION

To resolve this issue, use one of the following Microsoft Base Knowledge Base articles, as appropriate for your situation:
  • 2887306 "Connect-MsolService: Exception of type was thrown" error when you use the connect-MSOLService cmdlet to connect to Office 365, Azure, or Windows Intune  
  • 2887685 "Access Denied" error when you use the connect-MSOLService cmdlet to connect to Office 365, Azure, or Windows Intune
  • 2887705 "The user name or password is incorrect" error when you use the connect-MSOLService cmdlet to connect to Office 365, Azure, or Windows Intune  

MORE INFORMATION

For more information about  Azure Active Directory Module for Windows PowerShell, see Manage Azure AD using Windows PowerShell.

Still need help? Go to the Office 365 Community website or the  Azure Active Directory Forums website.

Properties

Article ID: 2494043 - Last Review: July 9, 2014 - Revision: 37.0
Applies to
  • Microsoft Azure
  • Microsoft Office 365
  • Windows Intune
  • CRM Online via Office 365 E Plans
  • Microsoft Azure Recovery Services
  • Office 365 User and Domain Management
  • Office 365 Identity Management
Keywords: 
o365 o365a o365e o365022013 o365m o365p KB2494043

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