Wordwrapping does not work in Outlook or in OWA email messages

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Article ID: 2494656 - View products that this article applies to.
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Symptoms

When you compose email messages in Microsoft Office Outlook or in Outlook Web Access (OWA), you notice that the wordwrapping functionality does not work as expected.

Cause

This issue may occur if there are extra character spaces in the message. Users who type at extremely fast speeds may find that they have extra spaces in their text. In these cases, two or more consecutive character spaces may be entered unintentionally, such as between multiple words in a single sentence. In this scenario, unusual wordwrapping may occur, especially in email messages that are composed in HTML.

Resolution

    To resolve this issue, use one or more of the following methods:

  • Compose email messages as plain text.
  • Use standard spacing formatting for sentence composition.
  • Use Search and Replace (Ctrl+H in Outlook) to replace occurrences of two spaces with one space. The user can click Replace All multiple times until Outlook states that no additional occurrences of two consecutive spaces are found. This method catches all instances of two or more consecutive spaces.

Properties

Article ID: 2494656 - Last Review: June 10, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Business Productivity Online Dedicated
  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2007
  • Microsoft Outlook 2010
  • Microsoft Business Productivity Online Suite Federal
Keywords: 
KB2494656

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