FIX: "Could not open global shared memory to communicate with performance DLL" warning when you run an SSIS 2008 or SSIS 2008 R2 package on a computer that is running Windows XP

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Article ID: 2496375 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 and Microsoft SQL Server 2008 R2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 and Microsoft SQL Server 2008 R2 fix release.
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SYMPTOMS

Consider the following scenario:
  • You install Microsoft SQL Server 2008 Integration Services (SSIS 2008) or Microsoft SQL Server 2008 Integration Services R2 (SSIS 2008 R2) on a computer that is running Windows XP.
  • You install one of the following cumulative update packages to try to resolve the issue that is described in the Microsoft Knowledge Base article 2261403:
    • Cumulative update package 10 for SQL Server 2008 Service Pack 1 (SP1)
    • Cumulative update package 11 for SQL Server 2008 Service Pack 1 (SP1)
    • Cumulative update package 1 for SQL Server 2008 Service Pack 2 (SP2)
    • Cumulative update package 4 for SQL Server 2008 R2
  • You run an SSIS 2008 or SSIS 2008 R2 package that contains a data flow task.
In this scenario, the issue that is described in the Microsoft Knowledge Base article 2261403 is not resolved. Additionally, the following warning message is logged in the package execution log:
Warning: Could not open global shared memory to communicate with performance DLL; data flow performance counters are not available. To resolve, run this package as an administrator, or on the system's console.
Note For more information about the issue that is described in the Microsoft Knowledge Base article 2261403, click the following article number to view the article in the Microsoft Knowledge Base:
2261403 FIX: The "SQL Server:SSIS Pipeline 10.0" performance object does not appear in the "Performance object" list while another user accesses some SSIS pipeline counters in SQL Server 2008, in SQL Server 2008 R2 or in SQL Server 2005

CAUSE

This issue occurs because the fix for the issue that is described in Knowledge Base article 2261403 contains a regression. This regression occurs on only a computer that is running Windows XP.

RESOLUTION

Cumulative update information

SQL Server 2008 Service Pack 1

The fix for this issue was first released in Cumulative Update 12 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2467236 Cumulative update package 12 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 Service Pack 2


The fix for this issue was first released in Cumulative Update 2 for SQL Server 2008 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2467239 Cumulative update package 2 for SQL Server 2008 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2402659 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 2 hotfix to an installation of SQL Server 2008 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 5. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2438347 Cumulative Update package 5 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the cumulative update package 10 for SQL Server 2008 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
2279604 Cumulative update package 10 for SQL Server 2008 Service Pack 1

For more information about the cumulative update package 11 for SQL Server 2008 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
2413738 Cumulative update package 11 for SQL Server 2008 Service Pack 1

For more information about the cumulative update package 1 for SQL Server 2008 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
2289254 Cumulative update package 1 for SQL Server 2008 Service Pack 2

For more information about the cumulative update package 4 for SQL Server 2008 R2 , click the following article number to view the article in the Microsoft Knowledge Base:
2345451 Cumulative Update package 4 for SQL Server 2008 R2

Properties

Article ID: 2496375 - Last Review: February 10, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft SQL Server 2008 Service Pack 1
  • Microsoft SQL Server 2008 Service Pack 2
  • Microsoft SQL Server 2008 Integration Services
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2496375

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