Article ID: 249670 - View products that this article applies to.
This article was previously published under Q249670
Multiple folders that are defined for contacts in the Windows Address Book (WAB) that is used by Microsoft Outlook Express cannot be imported into Microsoft Outlook.
To recover the folder structure of the WAB, manually create the folder structure in Outlook and then take one of the following actions:
To import the contacts into OutlookThis option may work best for a smaller number of contacts and folders. To import the contacts into Outlook and manually move them to the desired folder, follow these steps:
To copy the contacts from Outlook ExpressThis option may work best for a larger number of contacts and folders. To copy the contacts from Outlook Express and paste them into Outlook, follow these steps:
For more information on importing addresses from Outlook Express, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/196215/ )How to import addresses from Outlook Express to Outlook