Article ID: 2496806 - Last Review: August 10, 2011 - Revision: 2.0

A mobile phone times out when you use ActiveSync to synchronize the calendar on the phone with an Exchange Server 2007 mailbox

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SYMPTOMS

When you use ActiveSync to synchronize a mobile phone with a Microsoft Exchange Server 2007 mailbox, synchronization fails. Additionally, the mobile phone times out after several minutes.

Note This issue does not occur when you synchronize contacts or email messages with the mobile phone.
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RESOLUTION

To resolve this issue, install the following update rollup:.
2509911  (http://support.microsoft.com/kb/2509911/ ) Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3


NoteThis update rollup optimizes the implementation of object synchronization in Exchange Server. 
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbqfe kbfix kbhotfixrollup kbexpertiseinter kbsurveynew KB2496806
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