XADM: Plain Text Message Becomes RTF upon Autoforward

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Article ID: 249810 - View products that this article applies to.
This article was previously published under Q249810
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SYMPTOMS

When you create a rule to automatically forward messages to another user, and a message that is in plain text format is forwarded by this rule, the message is delivered in Rich Text Format.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft Download Center:
x86:
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Download Q248838engi.exe now
Alpha:
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Download Q248838enga.exe now
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 SP3 . This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Properties

Article ID: 249810 - Last Review: October 20, 2013 - Revision: 4.2
APPLIES TO
  • Microsoft Exchange Server 5.5 Service Pack 3
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB249810

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