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XADM: Plain Text Message Becomes RTF upon AutoforwardArticle ID: 249810 - View products that this article applies to. This article was previously published under Q249810 SYMPTOMS
When you create a rule to automatically forward messages to another user, and a message that is in plain text format is forwarded by this rule, the message is delivered in Rich Text Format.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191914 The following files are available for download from the Microsoft
Download Center:
(http://support.microsoft.com/kb/191914/EN-US/
)
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
x86:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
Collapse this image 
(http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
Alpha: Collapse this image
(http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)
119591
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/EN-US/
)
How to Obtain Microsoft Support Files from Online Services
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 SP3 . This problem was first corrected in Exchange Server 5.5 Service Pack 4. PropertiesArticle ID: 249810 - Last Review: October 26, 2006 - Revision: 4.2
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