OLM/OLD incorrectly runs against databases in a RSG in an Exchange Server 2007 environment

Article translations Article translations
Article ID: 2498156 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Online Maintenance and Online Defrag (OLM/OLD) incorrectly runs against databases in a Recovery Storage Group (RSG) in a Microsoft Exchange Server 2007 environment. Additionally, the following sample events are logged in the Application log.


Log Name:      Application
Source:        MSExchangeIS Mailbox Store
Date:          <date & time>
Event ID:      1141
Task Category: General
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
Starting background tasks for database "E12Recovery\Mailbox Database".

Log Name:      Application
Source:        MSExchangeIS Mailbox Store
Date:          <date & time>
Event ID:      9531
Task Category: General
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
Starting cleanup of deleted mailboxes that are past the retention date on database "E12Recovery\Mailbox Database".

Log Name:      Application
Source:        MSExchangeIS Mailbox Store
Date:          <date & time>
Event ID:      9535
Task Category: General
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
Cleanup of deleted mailboxes that are past the retention date is finished on database "E12Recovery\Mailbox Database".
  0 deleted mailboxes (0 KB) have been removed.
  4 deleted mailboxes (395 KB) have been retained.

Log Name:      Application
Source:        ESE
Date:          <date & time>
Event ID:      700
Task Category: Online Defragmentation
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
MSExchangeIS (1424) E12Recovery: Online defragmentation is beginning a full pass on database 'C:\Program Files\Microsoft\Exchange Server\Mailbox\E12Recovery\Mailbox Database.edb'.

Log Name:      Application
Source:        ESE
Date:          <date & time>
Event ID:      701
Task Category: Online Defragmentation
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      <computer name>
Description:
MSExchangeIS (1424) E12Recovery: Online defragmentation has completed a full pass on database 'C:\Program Files\Microsoft\Exchange Server\Mailbox\E12Recovery\Mailbox Database.edb', freeing 3 pages. This pass started on <date> and ran for a total of 0 seconds, requiring 1 invocations over 1 days. Since the database was created, it has been fully defragmented 414 times over 414 days.

RESOLUTION

To resolve this issue, install the following update rollup:
2509911 Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the RSG, visit the following Microsoft TechNet website:

Properties

Article ID: 2498156 - Last Review: July 7, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbsurveynew kbexpertiseinter kbhotfixrollup kbqfe kbfix KB2498156

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com