Article ID: 249973 - Last Review: May 12, 2007 - Revision: 5.4 MS00-005: Default RTF File Viewer Interrupts Normal Program ProcessingThis article was previously published under Q249973 On This PageSYMPTOMS When you are using a program that calls the default viewer
for a Rich Text Format (RTF) file that contains an especially malformed control
word in the file header, the program may not work properly or may generate a
general protection (GP) fault.
RESOLUTIONA supported fix that corrects this problem is now available
from Microsoft, but it has not been fully regression tested and should be
applied only to systems experiencing this specific problem. Windows 98, Windows 98 Second EditionThe following files are available for download from the Microsoft Download Center:Collapse this image  For Windows 95: Date Version Size File name ------------------------------------------------- 12/13/99 5.0.1461.82 203,024 Riched32.dll 11-30-99 1.0325.2180.1 315,152 Usp10.DLL 11-23-99 5.0.153.0 286,208 Riched20.dll -or- 12-14-99 5.30.23.1200 431,376 Riched20.dll Date Version File name Platform ------------------------------------------------- 12/13/99 5.0.1461.82 203,024 Riched32.dll 11/30/99 1.0325.2180.1 315,152 Usp10.dll 11/23/99 5.0.153.0 286,208 Riched20.dll -or- 12-14-99 5.30.23.1200 431,376 Riched20.dll 119591
(http://support.microsoft.com/kb/119591/EN-US/
)
How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
Windows NT 4.0, Windows NT 4.0 Enterprise EditionTo resolve this problem, obtain the individual package referenced below or obtain the Windows NT 4.0 Security Rollup Package. For additional information on the SRP, click the article number below to view the article in the Microsoft Knowledge Base:299444
(http://support.microsoft.com/kb/299444/EN-US/
)
Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
The following files are available for download from the Microsoft
Download Center:Collapse this image Collapse this image Date Time Size File name Platform ------------------------------------------------------------- 12/23/99 3:52pm 173,328 Riched32.dll x86 12/23/99 12:49pm 268,560 Riched20.dll x86 12/23/99 3:52pm 282,896 Riched32.dll Alpha 12/23/99 12:50pm 482,576 Riched20.dll Alpha 119591
(http://support.microsoft.com/kb/119591/EN-US/
)
How to Obtain Microsoft Support Files from Online Services Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on secure servers that prevent any unauthorized
changes to the file.Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base:317636
(http://support.microsoft.com/kb/317636/EN-US/
)
Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
STATUSWindows 95, Windows 98, Windows 98 Second Edition, Windows NT 4.0, Windows NT 4.0 Enterprise EditionMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.Windows NT Server 4.0, Terminal Server EditionMicrosoft has confirmed that this problem may cause a degree of security vulnerability in Windows NT Server 4.0, Terminal Server Edition.MORE INFORMATION If you reinstall or upgrade Microsoft Office, you need to
reinstall this hotfix. For related information about this problem, please visit the following Microsoft Web site: http://www.microsoft.com/technet/security/bulletin/MS00-005.mspx
(http://www.microsoft.com/technet/security/bulletin/MS00-005.mspx)
For additional security-related information about Microsoft
products, please visit the following Microsoft Web site: http://www.microsoft.com/security/
(http://www.microsoft.com/security/)
For additional information about Windows 95 hotfixes, click
the article number below to view the article in the Microsoft Knowledge Base: 161020
(http://support.microsoft.com/kb/161020/EN-US/
)
Implementing Windows 95 Updates
For
additional information about Windows 98 and Windows 98 Second Edition hotfixes,
click the article number below to view the article in the Microsoft Knowledge
Base: 206071
(http://support.microsoft.com/kb/206071/EN-US/
)
General Information on Windows 98 and SE Hotfixes
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