Article ID: 249974 - View products that this article applies to.
This article was previously published under Q249974
This article explains how to determine whether Microsoft Office 97 (SR-2) is installed.
SR-2 is available as:
(http://support.microsoft.com/kb/151261/EN-US/ )OFF97: How to Obtain and Install MS Office 97 SR-2
(http://support.microsoft.com/kb/151020/EN-US/ )OFF97: List of Fixed Problems in Office 97 for Windows, SR-2
(http://support.microsoft.com/kb/192874/EN-US/ )OFF97: An Overview of Microsoft Office 97 SR-2
To determine whether SR-2 is installed, use any of the following methods.
Method 1: Find the 97sr2_<#>.log File (for the Patch Version)To use this method, find the following file:
Program Files\Microsoft Office\Office\97sr2_<#>.logwhere <#> is an integer.
NOTE: After you first install the patch, the integer is 0. Each time you reinstall the patch, the integer in the file name is incremented by 1.
NOTE: This file exists only if you install the SR-2 Patch.
Method 2: Look at the About Dialog BoxTo use this method, look at the About dialog box in each Office 97 program for an updated version number. For example, for Microsoft Excel, follow these steps:
Method 3: Look at the STF File (for the SR-2 Enterprise Update)To use this method, open the STF file and read the App Version line for an updated version number. To do this, follow these steps:
Method 4: Look at the RegistryIMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
The SR-2 patch Setup creates a registry key when installed. Look to see whether the registry key exists. To do this, follow these steps:
For information about problems you may encounter installing SR-2, please see the following articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/192816/EN-US/ )OFF97: SR-2 Patch Fails Even Though SR-1 Has Been Installed
(http://support.microsoft.com/kb/193565/EN-US/ )OFF97: SR-2 Patch Can't Update Admin Install Without Bookshelf
(http://support.microsoft.com/kb/193857/EN-US/ )OFF97: SR-2 Patch Fails If Files Are Read-Only
(http://support.microsoft.com/kb/193290/EN-US/ )OFF97: SR-2 Patch May Fail to Update Admin Installation
(http://support.microsoft.com/kb/249275/EN-US/ )OFF97: 'Required Source Cannot Be Located' Running SR-1 or SR-2
Article ID: 249974 - Last Review: January 27, 2007 - Revision: 2.1
Contact us for more help
Connect with Answer Desk for expert help.