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Error Message: The New Task Has Been Created, But May Not Run Because the Account Information Could Not Be Set
Article ID: 250039 - View products that this article applies to.
This article was previously published under Q250039
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you are scheduling a task with Task Scheduler, you may receive the following error message:
When you look at the AT Service Account settings in Advanced options, you receive the following error message:
The new task has been created, but may not run because the account information could not be set.
The specific error is: 0x80041315: The task scheduler service is not running.
In the Services tool in Control Panel, the service is listed as Scheduler instead of Task Scheduler
Unable to determine AT Service Account information.
When you install Microsoft Internet Explorer 5, the Scheduler service is updated. However, the registry entries that point to the program file may not be changed, so the previous version runs.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Task Scheduler is an Internet Explorer 4.0 component that replaces the Scheduler service. For additional information about Task Scheduler, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/176424/EN-US/ )Installing Task Scheduler Enables AT-Scheduled Tasks