Article ID: 250057 - View products that this article applies to.
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This article describes how to read Chinese or Japanese using the English US version of Outlook.
Reading Chinese or Japanese in Outlook can be accomplished in two different ways.
Install the Japanese or Chinese support for Microsoft Internet Explorer, and use HTML as the mail format.
Use Microsoft Office 2000 Foreign Language Support to view Japanese and Chinese characters in both Microsoft Rich Text and HTML format. This method only allows you to read Japanese or Chinese characters in the message body and can also be used in other Office programs. To do this, install the Japanese or Chinese fonts for Office.
To Install the Office International Support Files
Subject and From FieldsTwo-byte character sets such as Japanese and Chinese are not viewable in the Subject and From fields of Outlook e-mail messages. The Subject and From fields in Outlook use the code page (character set) of the operating system. Microsoft Windows 95/98 does not include native support for Chinese or Japanese. You can install the support for multiple languages in Internet Explorer, this support is only available for Internet Explorer, and Outlook when viewing HTML formatted messages. The International Language support files for Internet Explorer do not provide Windows 95/98 with the ability to view international character sets. In Outlook, only the body of the e-mail messages is designed to work with any character set other than the default Windows characters. To view Japanese or Chinese in the Subject or From, the operating system has to fully support that language.