[SDP 3][e1c48c54-07f6-4290-9e4f-ae7651c003a4] Windows Small Business Server 2011 All-purpose data collection and analysis

The Windows Small Business Server 2011 All-purpose data collection and analysis manifest was designed to collect and analyze information used in troubleshooting SBS 2011 issues. This includes general Windows issues in different technologies, including Setup, Performance, Networking and Directory Services. Furthermore, data about Exchange, SQL and SharePoint is collected and analyzed. The collection and analysis is done based on rules created to tackle common issues that may be affecting the server that are updated on a regular basis.

When you open a new case you may receive an automated e-mail with instructions on how to generate and upload this manifest. It is highly recommended that this is completed at the earliest as the information gathered can lead (and does lead in good number of instances) to a faster resolution of the associated case. You may also receive a request to do this from the support engineer working on your case.

This article describes the information that may be collected from a machine when running Windows Small Business Server 2011 Standard All-purpose data collection and analysis manifest.


Information Collected

Event Logs - General

File Version Information

Device and Drivers

Storage/Disk Information

Memory Dumps and related

Hotfixes and Updates

Virtualization

Networking Related Information

Printers and Print drivers

Directory Services Related Information

Registry Keys

Domain Controllers

Other

Windows Vista or Windows Server 2011

Hyper-V Role

Server Manager/ Roles information

Boot Information

Deployment Logs

Servicing logs

ServerCore Installation Option Media

Domain Controllers

Networking Related Information

SBS Logs
SBS BPASBS Autodiscover Troubleshooter

Additional Information

In addition to the files collected and listed above, this SDP Manifest can detect one or more of the following situations:

·          Machine is running on a virtual environment

·          Presence of a machine memory dumps in the past 30 days

·          Presence of a user mode memory dumps  in the past 30 days

·          Problems related with machine memory dump configuration that could avoid a memory dump to be generated

·          Presence of services that could interfere on memory dump generation

·          Unexpected Shutdown Event Logs on System Log from past 30 days (Events 50 from EventLog)

·          Machine Memory Dump related event logs on System log from past 30 days (Events 1001 from Save Dump)

·          Srv related event logs 2020 and 2021 from the past 30 days

·          Processes with a higher number of handles (above 40,000 handles)

·          Machine has low number of System Page Entries (below 5,000)

·          Machine is in low available memory condition (Machine committed limit above 85%)

·          Any Kernel pool memory tag using more than 60% of all allocated memory.

·          Non-Supported version of a Service Pack

·          Non-Supported operating system versions

References                                                                                                                            

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559 (http://support.microsoft.com/kb/973559)

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