The "Use friendly names in participant list and message area" command does not function correctly in a Lync 2010 Group Chat client

Article translations Article translations
Article ID: 2501082 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You right-click on a chat room in a Microsoft Lync 2010 Group Chat client, and then you click Edit Chat Preferences.
  • You clear the Use friendly names in participant list and message area check box in the Chat Room Settings dialog box.

    Note Now, the participant list of the chat room displays the email addresses of the contacts.
  • You wait several minutes.
In this scenario, the friendly names of the contacts are still shown unexpectedly for certain participants.

RESOLUTION

To resolve this issue, install the following cumulative update:
2500446 scription of the update for Lync 2010 Group Chat client: April 2011

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2501082 - Last Review: April 4, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Lync 2010 Group Chat
Keywords: 
kbqfe kbfix kbhotfixrollup kbsurveynew kbexpertiseinter KB2501082

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com