XFOR: SNADS Connector Causes Host To Abend During Directory Synchronization

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This article was previously published under Q250342

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SYMPTOMS

The Microsoft Exchange Connector for SNADS for Exchange Server version 5.5 may cause a host system to stop responding or abend during a directory synchronization transaction. This occurs on host systems that are running the Enterprise Address Book directory software.

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CAUSE

Software for the host component of the Exchange SNADS Connector was incorrectly implemented.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

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MORE INFORMATION

The host system only stops responding under the following two conditions:

When you perform a full reload from Exchange Server to SNADS.
When more than 3000 transactions (Exchange Server entries) are propagated to the host system.

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APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

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kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB250342

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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