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Copying .EXE files may result in a sharing violation error - Folder In UseArticle ID: 2503886 - View products that this article applies to. SYMPTOMSWhen copying an .EXE file or a folder containing .EXE files, you may periodically experience the following sharing violation error: Folder In Use The action can't be completed because the folder or a file in it is open in another program After waiting approximately two minutes without retrying, you can click the Try Again button and it will copy successfully. CAUSEThis issue can occur if the Application Experience (AeLookupSvc) service is set to Disabled. RESOLUTIONThe recommended resolution is to set the Application Experience (AeLookupSvc) service back to the Manual startup type. This allows the operating system to dynamically start the service when needed. MORE INFORMATIONApplication Compatibility attempts to check if the .EXE file requires any application compatibility shims when it is accessed. This causes the system to obtain a handle to the file. The system queues a lookup request to the Application Experience (AeLookupSvc) service, but since the service is disabled, the request is not serviced in time and Explorer cannot copy the file because it is in use. After two minutes, the queued request to the Application Experience service times out and is dropped, releasing the handle and allowing the copy to proceed. This issue only occurs when copying with Explorer. Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
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