Fix: Out-of-memory error messages when you use the Transaction Integrator Conversion tool in HIS 2010

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Article ID: 2504356 - View products that this article applies to.
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SYMPTOMS

You may receive out-of-memory error messages when you use the Transaction Integrator (TI) Conversion Tool to migrate lots of objects to Microsoft Host Integration Server (HIS) 2010.

For example, you may receive out-of-memory error messages when you use the TI Conversion Tool to convert hundreds of objects to HIS 2010.

CAUSE

This issue occurs because the TI Conversion Tool does not release memory until the last object is converted to HIS 2010.

RESOLUTION

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next P1 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The P1 version of this P2 has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

WORKAROUND

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2504356 - Last Review: April 6, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Host Integration Server 2010
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix KB2504356

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