Article ID: 250483 - Last Review: November 14, 2003 - Revision: 3.0

Error Message: IE4Wzd Caused an Invalid Page Fault in Module Mssip32.dll

This article was previously published under Q250483
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SYMPTOMS

When you run Internet Explorer 4.01 Service Pack 1 or 4.01 Service Pack 2 Setup, you may receive the following error message:
IE4Wzd caused an invalid page fault in module Mssip32.dll
Also, extracting a new copy of this file from the Internet Explorer 4.0 .cab files may not resolve the issue.

CAUSE

This issue can occur if the Mssip32.dll file may is damaged or is the incorrect version.

RESOLUTION

To resolve this issue, rename all occurrences of the Mssip32.dll file, and then run Internet Explorer Setup again:
  1. Click Start, point to Find, and then click Files or Folders.
  2. In the Named box, type mssip32.dll, and then click Find Now.
  3. In the list of found files, rename each file to a .old file extension, incrementing for files after the first such as .old, .old1, .old2, and so on. To rename a file, right-click it, type the new file name, and then press ENTER.
  4. Quit the Find tool, and then run Internet Explorer Setup.

APPLIES TO
  • Microsoft Internet Explorer 4.01 Service Pack 1
  • Microsoft Internet Explorer 4.01 Service Pack 2
  • Microsoft Internet Explorer 4.0 128-Bit Edition
Keywords: 
kberrmsg kbprb kbsetup KB250483
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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