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"LogonUser() Failed with error code: 1789" after you enter enterprise administrator credentials in the Directory Sync Tool Configuration Wizard in Office 365
Article ID: 2508225 - View products that this article applies to.
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After you enter your enterprise admin credentials in the Windows Azure Active Directory Sync Tool Configuration Wizard, you receive the following error message:
LogonUser() Failed with error code: 1789
This issue occurs in an Office 365 environment.
This issue typically occurs when the computer on which you are running the Directory Sync Tool can't authenticate with Active Directory.
To resolve this issue, use one or more of the following methods:
Still need help? Go to the Office 365 Community
Article ID: 2508225 - Last Review: May 31, 2013 - Revision: 14.0