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Journal reports are expired or lost when the Microsoft Exchange Transport service is restarted in an Exchange Server 2010 environmentArticle ID: 2509306 - View products that this article applies to. SYMPTOMSConsider the following scenario:
CAUSEThis issue occurs because the MustDeliver flag is not set for the journal reports after the Microsoft Exchange Transport service is restarted. RESOLUTIONTo resolve this issue, install the following update rollup: 2582113
(http://support.microsoft.com/kb/2582113/
)
Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about journaling, visit the following Microsoft website: General information about journaling For more information about transport queues, visit the following Microsoft website:
(http://technet.microsoft.com/en-us/library/aa998649.aspx)
General information about transport queues For more information about how to configure message expiration time-out interval, visit the following Microsoft website:
(http://technet.microsoft.com/en-us/library/bb125022.aspx)
How to configure message expiration time-out interval
(http://technet.microsoft.com/en-us/library/aa998043.aspx)
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