Article ID: 2509316 - View products that this article applies to.
After installing Outlook 2010 Standalone and Office 2010 Home and Student, you are unable to use some features in Outlook. For example, themes, table formatting, proofing tools and Word Art are not available. The Preview Attachments feature is also disabled.
You installed Office 2010 Home and Student as Click-to-Run. Outlook Standalone cannot display the Word features when used with Click-to-Run.
In order for Outlook 2010 Standalone to enable all features, Office 2010 Home and Student must be installed using the standard MSI installation.
If Office 2010 Click-to-Run does not meet your needs, uninstall it. Then, install Office 2010 standard MSI version. To do this, follow the steps below:
Uninstall the Click-to-Run version of Office 2010For Windows XP
Install Office 2010 using the MSI installation option
The full list of features that are not available when Outlook cannot see Word are documented, http://office.microsoft.com/en-us/outlook-help/using-outlook-2010-with-or-without-word-2010-installed-HA010356483.aspx.
NoticeEven after you install Home and Student MSI, the Themes feature still remains unavailable. This is a known problem, and there is no workaround. If you must have this feature, please obtain Office 2010 Home and Business or any other SKU that includes Outlook together with Word.
Article ID: 2509316 - Last Review: August 26, 2011 - Revision: 2.2
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