You receive a "There was a problem that caused parts of the Microsoft Online Services Sign-in Assistant to be disabled" error
Problem
You experience sign-in issues in a Microsoft cloud service such as Microsoft 365, Microsoft Azure, or Microsoft Intune. Specifically, you see a pop-up dialog box that contains the following error message:
There was a problem that caused parts of the Microsoft Online Services Sign-in Assistant to be disabled. The problem may have been caused by a program that was recently installed.
Cause
This problem occurs when the Microsoft Online Services Sign-in Assistant detects that an issue occurred in the Microsoft Online Services Sign-in Assistant service. In this situation, the connection to the service is ended.
Solution
To restart the Microsoft Online Services Sign-in Assistant service, follow these steps:
Click Start, and then click Run.
In the Open box, type services.msc, and then press Enter.
In the list of services, locate and then double-click the Microsoft Online Services Sign-in Assistant service.
Stop the service. To do this, click Stop, and then wait until the service stops. The Service status should be displayed as Stopped.
Start the service. To do this, click Start, and then wait until the service starts. The Service status should be displayed as Started.
Verify that the issue is resolved and the pop-up dialog box is no longer displayed.
If you continue to see the pop-dialog box, restart the computer, and then verify that the issue is resolved.
Did this fix the problem?
Check whether the problem is fixed.
- If the problem is fixed, you are finished with these steps.
- If the problem is not fixed, go to the Microsoft Community, the Microsoft Entra Forums website, or contact support.
We would appreciate your feedback. To provide feedback or to report any issues with this solution, please send us an email message.
More Information
For more information about related technical issues, see the following Microsoft Knowledge Base article:
2637629 How to troubleshoot non-browser apps that can't sign in to Microsoft 365, Azure, or Intune
Still need help? Go to Microsoft Community or the Microsoft Entra Forums website.
คำติชม
https://aka.ms/ContentUserFeedback
เร็วๆ นี้: ตลอดปี 2024 เราจะขจัดปัญหา GitHub เพื่อเป็นกลไกคำติชมสำหรับเนื้อหา และแทนที่ด้วยระบบคำติชมใหม่ สำหรับข้อมูลเพิ่มเติม ให้ดู:ส่งและดูข้อคิดเห็นสำหรับ