DFS Namespace service requires a long time to process a NetDfsRemove request if the specified DFS link does not exist in Windows Server 2008 R2 SP1

Article ID: 2512723 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install the Distributed File System (DFS) Namespace service on a computer that is running Windows Server 2008 R2 Service Pack 1 (SP1).
  • You try to use the NetDfsRemove function to remove a DFS link that does not exist.
In this scenario, the NetDfsRemove request may require a long time to finish. Additionally, the DFS Namespace service does not respond to any other DFS-related requests until the NetDfsRemove request is finished.

For example, the DFS Namespace service stops responding for 30 minutes in a large DFS namespace when the service removes a DFS link that does not exist.
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CAUSE

This issue occurs because the DFS Namespace service incorrectly triggers a DFS root synchronization process.

When the request for a link deletion targets a DFS link that does not exist in the namespace, a DFS root synchronization process starts. However, the DFS root synchronization process is a time-consuming process in a large DFS namespace. Therefore, the DFS Namespace service stops responding temporarily.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 Service Pack 1 (SP1). Additionally, you must have the DFS Namespace service installed.

For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932
(http://support.microsoft.com/kb/976932/ )
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix. To avoid a restart, stop the DFS Namespace service before you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2 SP1
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File nameFile versionFile sizeDateTimePlatform
Dfsn-serverservice-ppdlic.xrm-msNot Applicable3,02122-Feb-201106:42Not Applicable
Dfssvc.exe6.1.7601.21665377,34422-Feb-201106:18x64
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about DFS and DFS functions, visit the following MSDN website:
General information about DFS and DFS functions
(http://msdn.microsoft.com/library/bb524800(v=VS.85).aspx)
For more information about the NetDfsRemove function, visit the following MSDN website:
General information about the NetDfsRemove function
(http://msdn.microsoft.com/en-us/library/bb524817.aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2 SP1

Additional files for all supported x64-based versions of Windows Server 2008 R2 SP1
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File nameAmd64_c1ea367e02d8285ba1d49fe5fb0d3836_31bf3856ad364e35_6.1.7601.21665_none_96a75bb87c927a2b.manifest
File versionNot applicable
File size710
Date (UTC)22-Feb-2011
Time (UTC)15:21
PlatformNot applicable
File nameAmd64_microsoft-windows-dfsn-serverservice_31bf3856ad364e35_6.1.7601.21665_none_4d87d34d73d7d37d.manifest
File versionNot applicable
File size48,622
Date (UTC)22-Feb-2011
Time (UTC)06:58
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,096
Date (UTC)22-Feb-2011
Time (UTC)15:21
PlatformNot applicable
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Properties

Article ID: 2512723 - Last Review: April 18, 2011 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Service Pack 1, when used with:
    • Windows Server 2008 R2 Datacenter
    • Windows Server 2008 R2 Enterprise
    • Windows Server 2008 R2 Foundation
    • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2512723
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