The 24-hour clock time format changes after you change the language on a telephone that is running Lync 2010 Phone Edition

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Article ID: 2513704 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a telephone that is running Microsoft Lync 2010 Phone Edition. 
  • Lync 2010 Phone Edition automatically logs in.
  • You configure the Time Format setting to the 24-hour clock format on the telephone. 
  • You change to another language.
  • Lync 2010 Phone Edition auto logs in again.
In this scenario, the time format of the telephone is changed to the 12-hour clock format.

Note This issue does not occur when you configure the Time Format setting to 12-hour clock.

RESOLUTION

To resolve this issue, install the following cumulative update.

For Aastra 6721ip and Aastra 6725ip telephones:
2529978 Description of the cumulative update for Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip: April 2011

For Polycom CX500, Polycom CX600 and Polycom CX3000 telephones:
2529977 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600 and Polycom CX3000: April 2011

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2513704 - Last Review: April 4, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Lync 2010 Phone Edition, when used with:
    • Microsoft Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip
    • Microsoft Lync 2010 Phone Edition for Polycom CX500, Polycom CX600 and Polycom CX3000
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2513704

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