You cannot manage a remote DNS server by using RSAT or the DNS MMC on Window Server-based computers

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Article ID: 2514936 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You deploy a remote server that is running Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2.
  • The server is running the DNS Server service.
  • The server is not connected to a domain.
  • You start Remote Server Administration Tools (RSAT) or the DNS Microsoft Management Console (MMC) on a server that is connected to a domain. The domain-connected server is running the DNS Server service.
  • You try to connect to the remote server from the domain-connected server by using RSAT or the DNS MMC.
In this scenario, you cannot connect to the remote server by using RSAT or the DNS MMC.

CAUSE

This issue occurs if the credentials that are used for authentication are not valid on the remote server. For example, this issue can occur if the credentials that are used to start RSAT or the DNS MMC domain-connected server are not valid on the remote server.

WORKAROUND

To work around this issue, connect to the IPC$ share on the remote server.

MORE INFORMATION

After you connect to the IPC$ share on the remote server, the authentication information is stored in Credentials Manager and can be used to reconnect to the server by using RSAT or the DNS MMC.

Properties

Article ID: 2514936 - Last Review: March 4, 2011 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Datacenter without Hyper-V
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Enterprise without Hyper-V
  • Windows Server 2008 R2 for Embedded Systems
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Standard without Hyper-V
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
Keywords: 
kbprb kbnetwork KB2514936

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