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The MSExchangeMailboxAssistants.exe process crashes when the managed folder assistant tries to journal a message in an Exchange Server 2007 environment
Article ID: 2515428 - View products that this article applies to.
Consider the following scenario. You schedule the managed folder assistant to run in a Microsoft Exchange Server 2007 environment. Then, the managed folder assistant tries to journal a message that is larger than the maximum submission size. In this scenario, the Microsoft Exchange Mailbox Assistants service (MSExchangeMailboxAssistants.exe) crashes. Additionally, the following event is logged in the Application log:
Log Name: Application
This issue occurs because the Store.exe process fails, and generates a 0x4DA (ecMaximumSubmissionExceeded) error when the MSExchangeMailboxAssistants.exe process tries to submit the message to the Store.exe process.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2509911/ )Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to schedule the managed folder assistant, visit the following Microsoft website:
How to schedule the managed folder assistant
Article ID: 2515428 - Last Review: July 7, 2011 - Revision: 1.0